General Questions

Q: How do I sign up for the newsletter?

A: You can sign up for our newsletter by entering your email address in the subscription box found at the bottom of our website. Subscribers receive exclusive updates on new products, promotions, and special offers including a 10% off.

Q: Are there any benefits to creating an account on your website?

A: Creating an account allows for a faster checkout process, the ability to track orders easily, access to order history, and the option to receive updates on new products and promotions. Signing up is quick and can be done during the checkout process.

Q: Do you have a loyalty program?

A: While we currently do not have a formal loyalty program, we are actively considering implementing one to reward our loyal customers. In the meantime, we recommend subscribing to our newsletter for access to exclusive promotions and discounts.

Q: How often do you release new products?

A: We regularly update our product line with new styles and designs. To stay informed about our latest releases, subscribe to our newsletter or follow us on social media.

Q: How can I provide feedback or make a suggestion?

A: We value customer feedback and suggestions! Please feel free to email us at [email protected] or contact our customer service team. Your input helps us improve and better serve our community.

Product Information

Q: What makes the Kilted Squirrel Master’s Golf Polo stand out in terms of performance?

A: Our Master’s Golf Polo is engineered with a high-performance 92%/8% Polyester/Spandex blend, featuring cutting-edge Dri-Fit technology for superior moisture-wicking. The fabric’s lightweight and breathable nature, combined with four-way stretch material, ensures full range of motion, comfort, and flexibility, allowing golfers to focus on their game without any distractions.

Q: How does the Dri-Fit technology in the golf polo work?

A: The innovative Dri-Fit technology is designed to wick moisture away from the skin efficiently. This advanced feature actively draws sweat to the surface of the fabric, where it evaporates quickly, ensuring players remain dry and comfortable even during intense rounds, effectively reducing sweat buildup and distraction.

Q: Can you elaborate on the “enhanced flexibility” feature of the golf polo?

A: Absolutely! Our golf polo boasts exceptional four-way stretch material, providing unparalleled mobility and unrestricted movement throughout the golf swing. This feature ensures that the polo moves seamlessly with the golfer’s body, enhancing overall performance by allowing for a full range of motion in every shot.

Q: What design elements make the Kilted Squirrel Master’s Golf Polo a stylish choice on and off the course?

A: The Master’s Golf Polo features a sophisticated design inspired by prestigious golf tournaments, making a bold style statement with its sleek appearance and refined details. Its versatile style transitions smoothly from the golf course to casual or social settings, making it a timeless addition to any wardrobe that reflects a passion for the game.

Q: How does the fabric composition contribute to the comfort and performance of the golf polo?

A: The blend of 92% Polyester and 8% Spandex in the polo’s fabric composition ensures a soft, luxurious feel against the skin while offering the durability and performance needed for golf. The material’s moisture-wicking properties, combined with its lightweight and breathable nature, contribute to unmatched comfort and performance throughout the game.

Product Usage

Q: What are the recommended care instructions for maintaining the quality of the golf polo?

A: To maintain the polo’s performance and appearance, we recommend machine washing in cold water with similar colors and tumble drying on low. Avoid bleach and ironing directly on the design. Following these care instructions will help preserve the fabric’s moisture-wicking properties and stretchability.

Q: Is the Kilted Squirrel Master’s Golf Polo suitable to wear in different weather conditions?

A: Absolutely. The polo’s moisture-wicking and breathable fabric makes it an excellent choice for warm, sunny days, ensuring you stay cool and dry. Its lightweight design also makes it comfortable for layering during cooler weather, providing versatility across seasons.

Q: How does the golf polo enhance performance?

A: The combination of Dri-Fit technology, moisture-wicking properties, and four-way stretch material directly contributes to a golfer’s performance by ensuring comfort, flexibility, and freedom of movement. This allows golfers to concentrate fully on their game, reducing distractions and enabling them to perform at their best.

Ordering and Payments

Q: What payment methods do you accept?

A: We accept all major credit/debit cards, including Visa, MasterCard, American Express, and Discover. Payments through PayPal are also accepted for a secure and convenient checkout process.

Q: Can I cancel or modify my order after it’s been placed?

A: To ensure prompt delivery, orders are processed quickly. If you need to cancel or modify your order, please contact us at [email protected] as soon as possible. We’ll do our best to accommodate your request, but we cannot guarantee changes can be made once an order is dispatched.

Q: What is your exchange policy?

A: Unfortunately, we do not do exchanges. Should you need another size, please request a return/refund, send the item back and we can assist in helping you place a new order with the correct sizing.

Shipping and Delivery

Q: What if my order never arrives?

A: If your order doesn’t arrive within the estimated delivery time, please contact our customer service team. We will investigate the issue and, if necessary, send a replacement or issue a refund.

Returns and Exchanges

Q: What is your policy on refunds?

A: If you receive a defective or incorrect item, please contact us within 14 days of receipt. We will arrange for a return and issue a full refund or exchange the item at no additional cost to you.

Q: How long does it take to process a return?

A: Returns are processed after we receive the returned item(s). Refunds will be issued to the original payment method, and we’ll send you a confirmation email once the return is processed.

Q: Do I have to pay for return shipping?

A: For returns due to defective, damaged, or incorrect items, we will provide a prepaid shipping label. For all other returns, customers are responsible for return shipping costs.